WoW Forever | Hiring Staff | Professional Development & Customer Support Team

Greetings everyone,

Before I start listing off random positions and defining the roles I wanted to first explain what I’m NOT looking for…

1: I am NOT looking for staff jumpers (defined as; someone who randomly applies for staff positions on multiple servers simply for the purpose of playing around, being in a position of power and/or giving the server owner and other staff members a hard time)

2: Quality is important: If you are someone who half asses everything and doesn’t want to put forth any real effort or if you simply do not have time to dedicate to a project or community/server in general than PLEASE do not continue reading.

3: Relevance: If you do not feel that you possess the skills required to perform the roles I have outlined (below) than please do not apply. It will save everyone a lot of time.


Alright now that we’ve gotten through what I don’t want, let’s talk a little bit about what I do want. Below I’ll list a few positions we have immediate openings in and what they entail.

Jr. Game Master / Customer Support Staff

Duties:
• Assisting players with in-game related issues.
o Stuck Players
o Lost Players
o Bugged characters
o Item’s lost (or in some cases stolen)
o Bugged quests, instances or raids
o Answering in-game questions
• Report directly to Sr. Game Master(s) and or the Head Game Master.
• Provide outstanding customer service, “Under promise and over deliver”
• Maintain a professional demeanor at all times.

Requirements:
• Great command of the English language. Preferably someone who is well spoken in both written and verbal communication.
• Knowledge of World of Warcraft and experience with its user interface and in-game content.
• 16+ years of age or older
• Able to commit to a minimum of 10 hours per week of activity
+Bonus: Fluent in more than 1 language


Sr. Game Master / Customer Support Staff

Duties:
• Assisting players with in-game related issues.
o Stuck Players
o Lost Players
o Bugged characters
o Item’s lost (or in some cases stolen)
o Bugged quests, instances or raids
o Answering in-game questions
o Assist with Lost Donation items
o Moderate community forums
• Report directly to the Head Game Master.
• Provide outstanding customer service, “Under promise and over deliver”
• Maintain a professional demeanor at all times.
• Assist and train Jr. Game Master’s
• Enforce Community rules
o Following up on Warden (Anti-cheat) leads

Requirements:
• Great command of the English language. Preferably someone who is well spoken in both written and verbal communication.
• Knowledge of World of Warcraft and experience with its user interface and in-game content.
• 18+ years of age or older
• Able to commit to a minimum of 15 hours per week of activity
+Bonus: Fluent in more than 1 language


C++/SQL Developer

Duties:
• Tracking bug reports
• Pushing tested publish updates to live realm(s)
• Assisting with general server administration
• Logging detailed bug fix and publish updates
• Report directly to the Lead Developer.
• Provide outstanding customer service, “Under promise and over deliver”
• Maintain a professional demeanor at all times.

Requirements:
• Great command of the English language. Preferably someone who is well spoken in both written and verbal communication.
• Knowledge of World of Warcraft and experience with its user interface and in-game content.
• Able to commit to a minimum of 15-20 hours per week of activity
• Fluent in C++
• Familiar with Trinity Core general configurations
• Familiar with Database administration


Look guys, the reality here is that we are asking a lot of our staff but that is because we care a lot about the community we are hoping to build. We want something with a strong foundation built on a team that loves World of Warcraft and wants to provide an enjoyable experience for everyone. If this sounds like something you agree with then we want to hear from you.

Please visit: http://wow-forever.com and message us on the forums.

OR email me directly: [email protected]

Thank you in advance for your time and I hope to hear from you soon!