Ok for the Remote Desktop, since its Windows, it works a tad different. Since I honestly dont know the answer I found a few things that may help:

http://www.daniweb.com/forums/thread37778.html
http://www.ubuntugeek.com/share-your...e-desktop.html
http://www.ubuntugeek.com/how-to-use...epid-ibex.html
http://www.howtoforge.com/configure-...ubuntu-desktop



Now please, next time just make a ticket.